Acta Informatica Pragensia 2015, 4(2), 140-153 | DOI: 10.18267/j.aip.662461

Míry kvality procesních modelů vytvořených v notaci BPMN

Radek Hronza1, Josef Pavlíček2, Pavel Náplava2
1 Department of Economics, Management and Humanities, Faculty of Electrical Engineering, Czech Technical University in Prague, Zikova 4, 166 27 Praha 6 - Dejvice, Czech Republic
2 Center for Knowledge Management, Faculty of Electrical Engineering, Czech Technical University in Prague, Technická 2, 166 27 Praha 6 - Dejvice, Czech Republic

Popis, dokumentace, vyhodnocování a korekce v průběhu klíčových procesů by měla být nezbytnou součástí strategického řízení každé organizace. Jelikož organizace žijí v dynamicky se měnícím prostředí, musí adaptovat své vnitřní procesy na změny trhu. Tyto procesy musí být však popsány. Jako vhodný způsob popisu se zdá být notace BPMN. V návaznosti na vytvoření procesních modelů následuje jejich kontrola, zda vykazují vlastnosti očekávané kvality. Tento proces kontroly může být podpořen nástroji (třeba i automatizovanými) založených na matematickém vyjádření kvalitativních charakteristik procesních modelů (tj. míry kvality procesního modelu). Právě takový nástroj (tj. systém procesních kontrol) se autorský kolektiv snaží navrhnout a zavést do praktického použití. Cílem tohoto článku je zmíněný nástroj, založený na mírách kvality procesních modelů, popsat a zodpovědět položené vědecké otázky.

Keywords: Business process management, BPMN, procesní modelování, procesní modely, míry kvality procesních modelů

Measures of quality of process models created in BPMN

Description, documentation, evaluation and redesign of key processes during their execution should be an essential part of the strategic management of any organization. All organizations live in a dynamically changing environment. Therefore they must adapt its internal processes to market changes. These processes must be described. Suitable way of description could be BPMN notation. Right after description of processes via BPMN, processes should be controlled to ensure expected of their quality. System (which could be automated) based on mathematical expression of qualitative characteristics of process models (i.e. measures of quality of process models) can support mentioned process controls. Research team trying to design and get into practical use such a tool. The aim of this publication is description of mentioned system - based on measures of the quality of process models - and answer associated scientific questions.

Keywords: Business process management, BPMN, Business process modelling, Business process models, Measures of quality of process models

Received: October 18, 2015; Revised: December 12, 2015; Accepted: December 25, 2015; Published: December 30, 2015  Show citation

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Hronza, R., Pavlíček, J., & Náplava, P. (2015). Measures of quality of process models created in BPMN. Acta Informatica Pragensia, 4(2), 140-153. doi: 10.18267/j.aip.66
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