Acta Informatica Pragensia 2015, 4(1), 80-89 | DOI: 10.18267/j.aip.622751

Influence of Organization Management on Systems of Performance Measurement and Management Control

Zora Říhová
Department of Systems Analysis, Faculty of Informatics and Statistics, University of Economics, Prague, nám. W. Churchilla 4, 130 67 Praha 3, Czech Republic

This article is focused on investigating the influence of organization management on Performance Measurement Systems (PMS) and Management Control Systems (MCS). The goal of the paper is to draw attention to the fact that designing PMS the validity of which could not be disputed, needs to correctly determine the organization structure and the role competences. In the example of matrix structures are shown some of the difficulties that may distort the results obtained from these systems. PMS + MCS is to be created after a thorough critical analysis of the organizational structure and set competences.

Keywords: Organizational structure, System aspects of organizational structure, Matrix structure, Performance measurement systems, Management control systems

Received: March 4, 2015; Revised: June 11, 2015; Accepted: June 15, 2015; Published: June 30, 2015  Show citation

ACS AIP APA ASA Harvard Chicago Chicago Notes IEEE ISO690 MLA NLM Turabian Vancouver
Říhová, Z. (2015). Influence of Organization Management on Systems of Performance Measurement and Management Control. Acta Informatica Pragensia4(1), 80-89. doi: 10.18267/j.aip.62
Download citation

References

  1. Bititci, U. S., Mendibil, K., Martinez, V., & Albores, P. (2005). Measuring and managing performance in extended enterprises. International Journal of Operations and Production Management, 25(4), 333-353 Go to original source...
  2. Bititci, U. S., Garengo, P., Dörfler, V., & Nudurupati, S. (2012). Performance Measurement: Challenges for Tomorrow. International Journal of Management Reviews, 14(3), 305-327. Go to original source...
  3. Boyne, G. A., Meier, K. J., O'Toole, L. J. and Walker, R. M. (2006). Public management and organizational performance: An agenda for research. In Boyne, G.A., Meier, K.J., O'Toole, L.J. and Walker, R.M. (eds). Public services performance: Perspectives on measurement and management (pp. 295-311). Cambridge: University Press. Go to original source...
  4. Dědina, J., & Odcházel, J. (2007). Management a moderní organizování firmy. Prague: Grada.
  5. Pádua, S.I.D, & Jabour, C.J.C. (2015). Promotion and evolution of sustainability performance measurement systems from a perspective of business process management. Business Process Management Journal, 21, 403-418. Go to original source...
  6. Picot, A., Dietl, H., Franck, E., Fiedler, M., & Royer, S. (2012). Organisation - Theorie und Praxis aus ökonomischer Sicht. Stuttgart: Schäffer-Poeschel.
  7. Pilzová, H. (2010). Zákaznicky orientovaná organizační struktura společnosti. Diploma thesis. Prague: VŠE, Praha.
  8. Říhová, Z. (1996). Informační zabezpečení a organizační změny. Prague: VŠE, Praha.
  9. Vodáček, L., & Vodáčková O. (2005). Management, teorie a praxe v informační společnosti. Prague: Management Press.

This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.